No, due to ethical reasons, we don’t offer slum tours. Compared to downtown, which is a public place, a slum is a livelihood. Most slum dwellers feel intimidated by outsiders coming to watch how they live in poverty.

No, unfortunately we cannot offer hotel pick-ups.

The best way to move around in Nairobi is by Uber or taxi. Our meeting point – Bata Shoe Shop in Witalii Lane – is well known and easy to find on the map. This is the Google Maps Link: https://goo.gl/maps/WuZbAiieZz3FY7Bt7
After the tour, the guides will assist you with finding an Uber or taxi.

Typical duration of the tour is 2.5 hours. However, we have seen that our guests like to know our guides better and it can run upto 3.5 hours. Trust us, time flies! Most of our trails are easy walks, and none of them are impossibly long. But if you have a walking disability, please do check with us on the appropriateness of a trail for your condition.

The tour is USD 37 per person, which includes a personal guide for everyone (max. two guests per guide), local lunch and soft drinks.

We will provide you with water/soda during the tour and you will also get to have authentic Kenyan lunch in a local restaurant in downtown with our guides.

Our tours are not designed to be sightseeing tours. It’s a storytelling experience where our guides will show you the places you will never venture alone. We will take you through the bustling streets of Downtown in the city centre, which used to be the home of your guides. It is a vibrant place where local people do business, shop at hidden markets, eat at Kibandas and enjoy the authentic Nairobi life. Each street has its own stories and secrets, which we will share with you.

The places we visit are very safe. We have not had a single complaint about safety in any of our tours till date. Of course, there are the common risks of walking in any city, like traffic or tripping. We make sure that the guests feel safe and the guides do that amazingly well. Just check out some of the testimonials from our guests.

Carry an umbrella. Most of our walks are unaffected by light drizzles. We may have to cancel the tour in case of extreme weather conditions or severe water logging on the roads. In such cases, we will make our best efforts to reach you on the local contact details you provide us with. You can read our cancellation policy here.

Nai Nami Tours run year-round, in all weather, and also on public holidays. We run 2 tours every day, morning 10 AM and afternoon at 1.30 PM.

All our tours are offered in English.

Yes you can. Please read our cancellation policy.

Yes. It is necessary to book the tour at least 24 hours in advance. During peak seasons June to September, we would encourage you to book at least 4 weeks in advance. In any case please get in touch with us and we will do our best to find you a slot.

We need the full names of all the participants, the email address of the lead booker to send you the confirmation with all the details, as well as your Whatsapp number to put you in touch with your guides.

If you are booking the tour directly on our webpage, you can pay via credit card. If you do not have a credit card or want to pay cash or via Mpesa, please reach out to us: info@nai-nami.com

Yes, the age range of our guests is 3 - 85 years.

Theoretically, there is no maximum number of people allowed on the tours, as we will always try to ensure that we have as many guides as necessary to accommodate all guests. However, on busy days, we may limit the number of places we offer to ensure that the group sizes remain manageable and enjoyable.

If you want to buy clothes, souvenirs or African art at the market, make sure you carry enough money. Bring your smile and an open heart.

Everywhere in Kenya, you have to consider random identity checks by the police. To avoid getting into troubles with the police, you should always be able to show your documents, not only on our tour.

According to Kenyan law, taking pictures in the streets of downtown in punishable offense. So please do not carry big cameras and DSLRs. Please ask the guides if you can take pictures with your phone before you do it.

We recommend that you wear covered shoes as some areas can be dirty, especially during the monsoon months from June to mid September. It’s a walking tour and the place can get little crowded.

The weather in Nairobi can be unpredictable. Some rain protection, good shoes and maybe a sweater can help, in case the weather will change.

The tour starts and ends in front of Bata Shoe Shop in Witalii Lane, which is in City Hall-Way just opposite Kencom Bus Stage. If you would like to go somewhere specific after the tour, your guides can help you get there.